Head of Commissioning, Victim Services & Income Generation
Role Type: HIDDEN
OPCC: OPCC
Contract Duration: Maternity Leave Cover
Contract Type: Full Time
Department: Office of the PCC
Location: Welwyn Garden City (Roseanne House)
Grade: A7
Salary: £64,419 - £79,851
Hours / Week: 37
Contract Duration Months: 12
Competency and Value Framework (CVF) Level: 1
Closing Date: 10/02/2026, 23:55
Are you committed to improving outcomes for victims and strengthening services across Hertfordshire? The Office of the Police and Crime Commissioner (OPCC) is seeking an experienced and collaborative leader to provide maternity cover for this pivotal role. You will oversee a wide-ranging portfolio that includes strategic commissioning, managing victim services, and securing sustainable funding to support the delivery of high‑quality provision across the county.
As Head of Commissioning, Victim Services and Income Generation, you will play a central role within the senior leadership team, driving strategic direction, shaping service design, and ensuring resources are aligned to where they make the greatest impact.
Key Responsibilities
* Lead strategic commissioning across a range of victim services to ensure high‑quality, evidence‑led and effective provision.
* Oversee the delivery and continuous improvement of commissioned services, ensuring they are responsive to local needs and aligned with PCC priorities.
* Develop strong partnerships across statutory, voluntary and community sectors to enhance service pathways and outcomes for victims.
* Support organisational sustainability by identifying and developing opportunities for income generation and external funding that complement existing resources.Drive innovation, collaboration and system‑wide thinking to support service transformation across the sector.
* Represent the OPCC at senior levels, influencing partners and championing the needs and experiences of victims and communities.
What We're Looking For
* A strategic, experienced leader with a strong track record in commissioning, partnership development or service improvement within complex environments.
* Excellent influencing, relationship‑building and stakeholder management skills across public, voluntary and private sectors.
* An ability to think creatively and strategically to solve problems and drive improvement.
* Experience in income generation or external funding is beneficial but not essential.
Why Join Us?
* Lead a high‑impact portfolio at a transformational point for victim services and community safety in Hertfordshire.
* Contribute to innovative, meaningful work that makes a real difference to people's lives.
* Work as part of a supportive senior leadership team committed to collaboration and continuous improvement.
* Enjoy the stability and development opportunity offered by a full‑time 12‑month maternity cover contract.
If you're motivated by collaboration, purpose and the chance to influence positive change, we would welcome your application.
Apply now and help shape a safer, stronger Hertfordshire.
Additional Advert Information
* Internal Applicants
To apply for this role, internal applicants must have successfully completed their probationary period.
If you qualify as an internal candidate within the advertising force, you may upload either your CV or the internal role summary form attached to this advert.
* Vetting Process
Please note that, as part of the vetting process, the BCH Vetting Unit may need to contact your current line manager for a Supervisor Appraisal. This requirement aligns with the 2025 National Guidelines for Vetting (APP 6.5.18).
Examples of when this may apply include:
o Transferring to another force
o Renewing vetting clearance
o Moving into a role requiring MV clearance (even if you currently hold MV clearance)
o Moving into or working in a role involving close contact with vulnerable individuals
If any of the above apply to you, please expect your line manager to be contacted when you submit your vetting application.
* Redeployment and Redundancy
This vacancy is open to employees at risk of redundancy and will remain available to redeployees until a final offer has been agreed and accepted.
Redeployees at risk of redundancy will take priority over all other applicants at any stage of the recruitment process. If successful, redeployees will remain on their home force's terms and conditions.
* Role Profile
We recommend downloading and saving a copy of the role profile, as it will no longer be accessible once the advert closes.
* Commitment to Inclusion
As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone feels respected, valued, and able to be themselves. We provide workplace adjustments wherever needed so that all colleagues can thrive.
If you have a disability and meet the minimum criteria for the role, you will be guaranteed an interview under the Offer an Interview Scheme.
Hertfordshire Constabulary recognises the growing use of AI tools in preparing job applications. While these tools can support you in expressing your skills and experience more effectively, their use must align with the principles of honesty, integrity, originality, and personal accountability. We want to learn about you and your own personal experiences and how these make you suitable for the role, this will be assessed throughout the recruitment process including at interview, which AI cannot replace. Please click to find out more about the acceptable and unacceptable uses of AI in our recruitment process.
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