Location: Corsham Job Type: Contract Industry: Cloud & Infrastructure Job reference: KG-AVMA_1753106783 Posted: 3 days ago
Availability Manager
Location: Home /Corsham
Start Date: 1st October 2025
Duration: 12 Months
Up to £500/day (Inside IR35)
SC Clearance Required
A leading defence organisation is seeking an experienced Availability Manager to join its Service Management function. You'll be responsible for ensuring platform availability and capacity, driving continuous service improvement, and supporting key ITIL practices including Capacity, Availability, SACM, ITSCM, and Service Level Management.
Key Responsibilities:
1. Manage and maintain ITIL 4-aligned Availability and Capacity Management practices
2. Analyse performance trends and produce availability metrics
3. Identify and implement service improvement opportunities
4. Collaborate with technical teams to meet performance targets
5. Support risk mitigation and resilience planning
Essential Skills:
6. Strong background in availability/capacity management in ITIL environments
7. Proficiency with performance monitoring and reporting tools
8. Solid understanding of IT infrastructure and cloud platforms
9. Excellent stakeholder engagement and communication skills
10. SC clearance
Desirable:
11. Experience with MoD service environments
12. ITIL 4 certification (especially High Velocity IT or Drive Stakeholder Value)
13. Familiarity with Lean, Six Sigma, or other CSI methodologies
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