Go back Kettering General Hospital NHS Foundation Trust
Breast Screening Clerical Officer
The closing date is 17 June 2026
We are a small, friendly team committed to providing a first class service. We are housed in a purpose built unit at Kettering General Hospital. We have a breast screening population of approx. 52,000 women and manage the administration for the Breast screening services. We also support the symptomatic one‑stop breast clinics as well as follow‑up imaging clinics.
This pivotal role combines people management with the chance to work in a fast‑paced speciality. You will be part of our dynamic admin team, helping to ensure that administrative processes run smoothly and effectively to support high‑quality care.
Job Responsibilities
* Answer the telephone to deal with bookings, changes of appointments and queries for screening and symptomatic breast imaging and referring on as necessary.
* Computer skills including MS Outlook, Word, Excel, and Teams.
* Prepare screening and symptomatic clinics.
* Record and process attendance and non‑attendance on the breast screening database.
* Post appointment and results letters.
* Maintain an efficient filing system, process films for culling.
* Send weekly reports of screening results to GPs.
* Assist in the requesting and sending of previous films and digital images.
* Work within the protocols of the department's Quality Management System.
* Undertake such training as is deemed necessary by the Programme manager, in accordance with the Breast Screening Programme.
* Attend departmental meetings as necessary and be actively involved in the improvement of the service.
Any other duties or tasks that may reasonably be deemed to come within the scope of the post.
Person Specification
Skills
* Accurate data entry and attention to detail.
* Working as part of a team.
* Able to multitask; prioritise workload, and implement strategies to meet deadlines.
* Ability to sit and work at a desk/VDU for long periods of time.
* Able to maintain confidentiality at all times.
* Caring and compassionate personality.
Knowledge & Experience
* Courteous, tactful and efficient telephone manner.
* Proficient in Microsoft packages including Word and Outlook.
* Experience working in a busy office.
* Experience of hospital IT systems.
* Knowledge of NHS Breast Screening Programme & breast symptomatic pathways.
* Extensive experience of working with an administrative role within the NHS.
Qualifications
* Educated to GCSE level or equivalent in English and Maths.
* NVQ 2 or equivalent in Administration.
* Evidence of administrative courses undertaken.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and such a submission for Disclosure will be made to the Disclosure and Barring Service to check for any previous criminal convictions.
UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We hold the Gold Award under the Employer Recognition Scheme.
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