Central Hub Senior Sales Administrator - Inchcape Derby
Salary £25,704pa
Benefits
1. Vehicle purchase discounts – There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
2. A pension that pays – Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
3. Save as you earn plan- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
4. Life Assurance – we give you the peace of mind when you need it most
5. Health Shield Cash Plan – Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
6. Employee Discounts with The Showroom – make your salary go further with the discounts and cashback offers available at over 1000 retailers
7. Discount Gym membership – keep fit with our big brand gym & fitness offers
8. Cycle to work scheme – get a new bike, equipment or both
9. Employee Assistance Programme – We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
10. Customer Introduction Reward – refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
11. Holiday allowance rising with length of service – We reward long service with extra holiday
12. Great career development – Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team
13. And much more….
Job Introduction
The Central Senior Sales Administrator is responsible for the provision of an effective administration service to the sales departments within our Retail Centres, delivered by careful adherence to process. They ensure the departments operate efficiently thorough the accurate and timely processing of sales related administrative processes, with all queries (internal and external) addressed promptly and thoroughly. They also manage the central team for their franchise on a day to day basis along with providing support and coaching. Drive 5 behaviours are reflected within actions and conduct at all time.
Main Responsibilities
14. Supervising the sales admin team
15. Document all sales, ordering and processing vehicles sales
16. Invoicing vehicles to end-users and internally between dealerships
17. Deal effectively with customers and subcontractors requests
18. Assisting sales team in processing a vehicle through the whole sales process
19. Liaising with the brand regarding vehicle specification, ordering stock and bonuses
20. Ensuring that all information required to tax vehicles is received in time to allow for scheduled handover
21. Housekeeping Activities
22. Autoline / VSB Housekeeping – run reports and correct vehicle records as required
23. Other ad hoc duties as and when required
The Ideal Candidate
24. Previous experience within a similar role
25. Proven ability to build strong relationships; evidence of service that prioritises, meets and exceeds customer expectations; deals promptly with customer concerns
26. Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner; consults colleagues and refers appropriately
27. Able to evidence pride and enthusiasm for product and brand
28. Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of business objectives
29. Ability to adapt and learn new tools and techniques, and willingness to embrace opportunities for change