General Information
Salary
£26,475 - £31,650
Working Pattern
Full Time
Vacancy Approach
External
Location
Barrow-in-Furness, Birkenhead, Blackburn, Burnley, Carlisle, Chester, Crewe, Lancaster, Liverpool, Preston, Warrington
Region
North West
Closing Date
31-Oct-2025
Business Unit
PDU East Cheshire (2021)
Post Type
Permanent
Civil Service Grade
Other
Number of jobs available
1
Reserve List
12 Months
Job ID
10766
Descriptions & requirements
Job description
The job holder will be required to carry out the following responsibilities, activities and duties:
Manage Deputy Director or Head of Operational Function's Diary
* Supporting the Deputy Director or Head of Operational Function in meeting business requirements by supporting them to resolve conflicting demands in planning schedules
* Efficient maintenance of the Deputy Director or Head of Operational Function's diary ensuring that time management is optimised
* Acting as the first point of contact for the Deputy Director or Head of Operational Function, using initiative and responding to and/or directing queries to the relevant parties
* Acting as a screening point for the Deputy Director or Head of Operational Function's telephone calls, general correspondence and e-mails, highlighting priority work and responding to queries using an understanding of Probation service delivery and the partnership map
* Providing a full range of secretarial and administrative support and assistance to the Deputy Director or Head of Operational Function, producing a range of material from correspondence to complex confidential reports
* Developing and maintaining comprehensive and up-to-date electronic and manual filing systems which support the operational delivery of Probation services and are effective in storing and retrieving key data
* Support planning and finalising of agendas for meetings, overseeing co-ordination and distribution of paperwork
* Taking minutes at senior management meetings and distributing to relevant parties
* Liaising directly with internal and external colleagues and partners to deal with enquiries and to co-ordinate appointments and engagements
* Keeping up to date with changes in key external partnerships which relate to Probation service delivery
* Contributing towards the organisation and coordination of large scale divisional events
* Coordination and collation of meetings for internal and external attendees, booking rooms, arranging refreshments, preparing material, greeting visitors etc
* Dealing with highly sensitive issues, acting with diplomacy and maintaining strict confidentiality at all times
* Arranging business travel and accommodation for the Deputy Director or Head of Operational Function.
Use communication effectively
* Providing information, feedback and advice
* Influencing and persuading
Participate in meetings w- appropriate
* Using appropriate skills, styles and approaches
Enhance your own performance
* Manage own resources and professional development
Use information to take critical decisions
* Liaise with staff to receive, collate and analyse information, using systems and compiling reports as necessary
* Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance
* Plan, implement and manage systems for the exchange of sensitive information, data and intelligence
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the Job Holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (w specified in Wales) Welsh
Additional Information
W this campaign creates a reserve/merit list, subsequent vacancies with the same Job description within the NW region may draw on this list.
Occasional travel across the NW Region will be required. This will be discussed at interview.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will