Assistant Skills Data Analyst (3523)
Grade / Band: Band 1
Contract: Permanent
Location: Palestra and across London
Salary: From £25, Based on experience)
The closing date for applications 27th February is at 23.59 hours
The Assistant Skills Data Analyst in Operations Training and Skills Development (OTSD) team will support in ensuring the integrity and accuracy of data that informs critical insights into the delivery of safety-critical training for Transport for London operational teams.
This role is integral to supporting data-driven decisions and planning, enhancing training effectiveness, and ensuring compliance with key performance indicators (KPIs).
Key Responsibilities:
Produce data related to safety-critical training programs that is accurate, consistent, and reliable to support informed decision-making and compliance with regulatory standards.
Coordinate data requirements by engaging with the OTSD team, operational teams, and senior management to clearly understand and document data requirements, enabling alignment with organisational goals.
Provide assistance in maintaining data integrity by conducting regular audits and validation processes to identify and resolve data discrepancies, ensuring high data integrity and trustworthiness.
Provide support in maintaining and enhancing databases and systems for tracking and reporting training performance, ensuring they are efficient and user-friendly.
Produce clear, accurate, and actionable reports on training outcomes based on predefined formats and guidelines, enabling informed decision-making.
Identify data patterns and contribute observations that support improvements to training delivery and operational outcomes.
Track and report on KPIs related to training programs, ensuring alignment with organisational standards and highlighting areas for potential enhancement.
Provide user support by explaining reports and data outputs to stakeholders, ensuring clarity and effective utilisation of information.
Assist with system improvements by supporting IT and data teams in maintaining and enhancing tools to meet current business requirements.
Participate in process improvement activities by identifying routine issues and proposing updates to standard procedures and workflows.
Skills
Skills, Knowledge and Experience
Understanding of data analysis tools and software, including Excel, Power BI, or similar platforms.
Analytical and problem-solving skills, with attention to detail and accuracy.
Ability to manage multiple tasks and projects within tight deadlines.
Accurately follow processes and procedures.
Knowledge
Understanding of data analysis principles, particularly in safety-critical or operational contexts.
Familiarity with Transport for London's operational and training frameworks (desirable).
Understanding of data governance, security, and compliance best practices.
Microsoft Excel: knowledge in using formulas for data analysis and pivot tables
Understanding of TfL's governance arrangements
Experience
Experience of maintaining KPI dashboards.
Track record of working with large datasets and ensuring data accuracy.
Demonstrated ability to collaborate with diverse teams and stakeholders.
Equality and Diversity
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
Benefits
In Return For Your Commitment And Expertise, You Will Enjoy Excellent Benefits And Scope To Grow. Rewards Vary According To The Level Of Role But Mostly Include The Below:
Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel
Application Process:
Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or images.
NPL Applications:
Applications to internally advertised roles can only be accepted from temporary workers who are on PAYE terms via agency, or PAYE via Umbrella Companies. Temporary workers who are paid through their own limited companies are not covered by the Agency Worker Regulations and are ineligible to apply.
Sponsorship
TfL is currently unable to provide sponsorship to candidates for this role as the Home Office's eligibility criteria for sponsorship will not be met. TfL keeps its approach under review in line with changes to UK immigration rules. We are also unable to provide advice or guidance on individual immigration queries and advise candidates to check the Government's website for further information.
Vetting Process
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn't match or can't be verified, we may not be able to move forward with your application but we'll always treat you with transparency, respect and clear communication throughout.