Grade: C scp 4 25,184 to scp 6 25,988 Contract: Permanent Unfortunately, we are unable to offer sponsorship for this role. Ask us about flexible working options to fit with your work/life balance - HappytoTalkFlexible The Role Bolton Council are looking to recruit a Transport Administrator to support the work of the Transport Operations team. The Integrated Transport Service provides escorted transport for 1400 pupils, and post 16 students with special educational needs and disabilities to schools and colleges within Bolton and beyond. The service also arranges transport for other services including for older people to day care, children who are looked after, and other provisions for after school clubs and short breaks/respite. You will be responsible for supporting the Operations Team with the day-to-day delivery of the transport service. You will be expected to engage with Passenger Assistants who accompany customers on their journey and provide support and guidance on a day-to-day basis. You will administer requests for transport and deal with queries and enquiries from service users, transport operators and maintain accurate records related to the service including, but not limited to, transport operator DBS, and contractor compliance/performance. About You We are looking for candidates with excellent attention to detail and good literacy, numeracy, and communication skills. You should have experience of working in an administrative environment, be computer literate, have data entry experience, and a good understanding of Excel spreadsheets. Finance experience would be advantageous however not mandatory. You will have a good working knowledge of the Bolton area, have experience of managing difficult situations whilst working in a demanding working environment, and be able to demonstrate resilience in such situations. The ideal candidate will have experience of effectively prioritising a demanding workload and proven ability to meet deadlines and manage time effectively as well as a proven track record of providing customer care to an agreed standard. You will have a team player style of approach, ready to take on any challenge and knowledge and experience of using computerised/digital systems. About Us This is your opportunity to join us at an exciting time as we have strong ambitions for the borough. Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents. As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services. Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too. Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role. Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply. We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment. An Enhanced DBS with check of relevant barred list is therefore required for this post. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification. This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or unbroken service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information. For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk