We're seeking a capable and proactive IT Engineer to join a growing technical team. This role suits someone with solid experience across Microsoft 365 who can take ownership of issues, support users with confidence and contribute to ongoing modern workplace projects. Key responsibilities Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution. Supporting clients on-site with strong service focus. Working across Microsoft 365 services including SharePoint, Teams, OneDrive, and Exchange Online. Administering and maintaining Intune for device management, policies, and compliance. Assisting with Azure-based work, including identity, security, and platform administration. Contributing to cyber security improvements and maintaining good security hygiene across systems. What we're looking for 2-5 years' experience in IT support or IT engineering. Strong, hands-on knowledge of Microsoft 365 (E3/E5), including SharePoint and Teams. Practical experience with Intune for device and policy management. Understanding of cyber security fundamentals and modern workplace best practice. Confident communicator who remains calm under pressure and delivers excellent service. Someone curious, motivated and willing to learn new technologies. Comfortable working in a dog-friendly office. Nice to Have Driving license and car (to get to onsite) Working pattern Fully on-site for the first 6-12 months for onboarding, training, and security requirements. Opportunity for one hybrid day per week after this period. Benefits 20 days' holiday bank holidays, increasing annually to 25. Pension scheme and flexible additional benefits. 50742MSR2 INDFIR