Overview
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
The role
* Have responsibility for managing a portfolio of properties in defined neighbourhoods within the Borough.
* Ensuring the neighbourhoods we manage are clean, healthy, and safe places where people want to live.
* Ensure that tenancies and leases are effectively and professionally managed in strict accordance with legislation, policy, and procedure.
Key Requirements
* Take full ownership and accountability for your neighbourhood, acting as a key stakeholder in the local community.
* Take responsibility for addressing reports of anti-social behaviour and ensuring all cases are dealt with diligently through our internal processes.
* Ensure all matters relating to the management of tenancies and leases are dealt with promptly, in accordance with legislation, policy, and procedure whilst ensuring a high degree of integrity and professional standards are always maintained.
Skills & Experience
* Minimum Level 2 qualifications in subjects relevant to the role.
* Have, be working towards, or willing to work towards CIH qualification Level 3, or other relevant qualifications for the grade, and to maintain CIH annual membership.
* At least 2 years demonstrable experience working in the social housing sector, or other relevant customer facing service, demonstrating transferable skills or lived experience.
Additional Information
* Local government pension
* Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
* Flexible working, where appropriate
* Employee Assistance Programme
* Access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
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