Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Manages collections care, documentation and conservation programmes to agreed standard in a historic setting Delivers inclusive and accessible visitor experiences with collections and historic interiors / places Works collaboratively with colleagues, managing or supervising team member where appropriate Manages or supervises day to day house operations, using resources appropriately and ensuring compliance Identifies and resolves operational and collections-related issues, using feedback and guidance to improve services. Additional criteria for all other applicants. We'd love to hear from you if you’re:a skilled leader of people, with experience of managing and working with volunteersexperienced in caring for collections in a historic setting, with knowledge of collections management systemsfamiliar with preventative conservation and how to apply it, both practically and strategically, through programmes of routine and deep cleaningaware of health and safety and emergency procedureshighly organised, with a strong attention to detailconfident in communicating with all kinds of people. Senior Collections & House OfficerOne of the National Trust’s most visited places, Nymans was once a creative retreat for the artistic Messel family. The garden holds nationally significant plant collections and at its centre is the Messel family home – a partial ruin. Warm and welcoming, the remaining rooms offer a charming insight to the lives of the people that once lived there. The adjoining woodland, with lake and bird hides, is a place of peace and tranquillity, with plenty of opportunities to spot wildlife and flowers. The gallery space shows changing exhibitions throughout the year and a programme of activities reflects the exhibition themes. As well as its famous garden and house, Nymans has a successful bookshop, plant centre, cafes and shop.This is a wonderful opportunity to work within an artistic environment where no two days are the same.Click here for more information about this locationYou’ll manage a team of collections assistants and volunteers to conserve and clean the house and its collections. You’ll be responsible for the daily opening of the house, making sure you have the people in place to provide a consistently high-quality experience for visitors. You’ll also be responsible for attaining excellent standards of care, and for the planning and running of conservation projects.You'll be collecting and recording data, and using preventative conservation, to help our understanding and how best to conserve, interpret and present the house and its collections.You’ll lead by example to embed a culture of excellent customer care, welcoming and introducing visitors to the work of your team here and the wider conservation work of the National Trust.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 2 November 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 166573IRC166573Haywards HeathPermanent p/t (22.5 hrs pw)Ends: Nov 2nd Important noticeIn line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.We’re looking for a Senior Collections and House Officer who can help to create memorable experiences for all visitors as well as championing the care of important collections at Nymans.Nymans Garden, Handcross, Haywards Heath, RH17 6EBCompliance.Eligibility to Work in the UK14.62 per hour