Job Summary
We have an exciting opportunity for an Administrator to join the team at HMP Altcourse, a busy Category B male prison in Fazakerley, Liverpool. This role is a 12‑month fixed‑term contract, full time (37.5 hours per week) Monday to Friday shifts 07:00‑15:00 / 08:00‑16:00.
Salary: £25,821 – £28,574 per annum.
Key Responsibilities
* Act as the first point of contact for the healthcare team, speaking to hospitals, GP surgeries, solicitors and others to arrange external appointments for patients, request discharge summaries and patient summaries.
* Work closely with the prison team to arrange hospital appointments, escorts and bed watch, ensuring prison officers have up‑to‑date clinic lists.
* Process electronic referrals.
* Update trackers, systems and spreadsheets for hospital appointments, admissions and consent forms.
* Carry out admin tasks for Early Days in Custody (EDIC), including joining the daily call.
* General admin duties such as scanning, post, minute taking and stock checks.
Qualifications & Experience
* Extensive administrative experience, ideally within a healthcare or medical setting (hospitals, GP surgery, etc.).
* Comfortable working in a fast‑paced environment with high phone volume.
* Healthcare knowledge, QAF and clinical coding experience is a bonus; SystmOne experience beneficial.
* Proficient in data handling and spreadsheet maintenance; excellent Excel skills essential.
Benefits
* Company pension scheme.
* 25 days annual leave, increasing with service up to 28 days per year plus public bank holidays.
* Wellbeing and lifestyle benefits, including discounts on shopping and leisure activities.
* Support for professional development and career progression.
* 24/7 employee assistance helpline.
Additional Information
We provide bespoke induction, including Introducing Health in Justice training, a competency framework, regional and national career development opportunities, and a dedicated Learning Management System.
Legal right to work in the UK is required; employment offers are subject to vetting and security checks. A Disclosure and Barring Service check will be required.
Location: Brookfield Drive, Liverpool, Fazakerley, L9 7LH, United Kingdom.
Reference: 14872-1.
Contract: Fixed term, 12 months.
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