Job Overview
:
As a Postal Concierge you will be responsible for maintaining excellent standards by providing a Postal service for 2 of our client sites based in Scotland. The role is required to organise and coordinate incoming mail to site to distribute mail across to sites by using the inhouse shuttle service, by delivering letters, parcels, and collecting mail to be franked and to be re-posted back out. The role requires the individual to walk around both sites to distribute and collect the post throughout their shift.
Hours of Work:
30 hours per week:
Monday – Thursday ONLY
8 Hours per day.
Accountabilities, Key activities Include but are not limited to:
➢ Assist with Queries on postal service
➢ Liaise with Cleaners, Security & Facilities when and where required
➢ Post Duties- role requires for individual to walk around two sites distributing and collecting of
mail
➢ Be to trained to use a franking machine and to maintain this service
➢ Keep all post, organised, UpToDate
➢ Sorting mail by hand, delivering and collecting mail & parcels.
➢ Loading mailbags.
➢ Getting signatures for some deliveries
➢ Pick up mail from post boxes and multiple buildings based on site
➢ Deal with wrongly addressed or returned mail
➢ Report Maintenance issues in all areas
➢ Organise and arrange with customer regarding postal queries
➢ Excellent communication skills both verbal and written and good telephone manner
➢ Daily / Weekly & Monthly Audit Check
➢ Franking, collection and delivery of post, distribution and organisation
➢ Monthly Reporting
➢ Use a computer/laptop to process mail
What we are looking for / Qualifications and Experience:
➢ Excellent communication skills,
➢ Professional and enthusiastic manner.
➢ Being reliable and trustworthy.
➢ To work in a flexible manner toward and changes/needs of the business.
➢ Excellent customer service skills.
➢ Must be able to pass security clearance
Benefits:
➢ Full Uniform, PPE & Equipment provided
➢ Full Training is provided to perform the role
➢ Free Onsite Parking
➢ Cycle to Work Scheme
➢ s of discounts to multiple retailers, supermarkets and entertainment providers, shopping
discounts, is only a little of what's on offer.
➢ Continuous Training provided
➢ Progression within the wider team
➢ Mitie reward scheme
➢ Our virtual GP service
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .