Credit Controller
Job Title: Credit Controller
Responsible To: Management Accountant
Location/Area: 3-5 Greyfriars Business Park, Frank Foley Way, Stafford, ST16 2ST
Basic Salary + Bonus: £28,000 - £35,000 (dependent upon experience) plus 12.5% annual bonus earning potential
Benefits: Pension with a competitive ER contribution, life assurance x 4, private medical insurance, total health and wellbeing support, medical cash plan, company sick pay, 25 days annual leave plus 8 BHs, birthday leave policy, cycle to work scheme, volunteer leave policy, holiday buying scheme, enhanced maternity and paternity pay, flexible start time between 08.00 and 09.30, and support for hybrid working arrangements
THIS IS A FULL-TIME PERMANENT POSITION
Enovert is one of the UK's leading providers of waste management services. Our primary operations include 7 operational landfill sites, 3 composting facilities and 2 waste transfer stations across which Enovert manages in excess of 2.3 million tonnes of waste per annum.
Enovert is also a significant generator of renewable energy, primarily based on the extraction of gas from our landfill sites. Enovert's sites produce approximately 194 GWh of electricity each year – enough electricity to power 75,000 homes.
Enovert also provide specialist services for the management and aftercare of landfill sites including site environmental engineering, environmental monitoring, site restoration, landfill gas management and utilisation plus the development of closed sites for green space and renewable energy projects.
We are seeking an experienced Credit Controller to join our Finance Team and take ownership of a customer portfolio of approximately 400 active accounts, with a ledger balance of £8 million. You will play a key role in managing the full credit control process—ensuring prompt customer payments, maintaining accurate records, and supporting healthy cash flow for the business.
Key Responsibilities:
· Monitor and manage customer accounts to ensure prompt invoice payment.
· Conduct credit checks on prospective customers and set up new accounts in accordance with company procedures.
· Resolve invoice and payment queries, including disputes, in a timely manner.
· Oversee and administer the bad debt process.
· Accurately reconcile receipts and banking transactions.
· Maintain up-to-date, accurate records of all customer communications.
· Collaborate effectively with Sales, Weighbridge, and Finance teams to optimise sales opportunities.
· Prepare regular reports on account status, overdue debts, and key credit metrics for management.
· Review billing lists and tickets prior to invoicing.
· Provide support and cover for the Sales Co-ordinator during periods of absence.
· Assist with audit requirements.
· Develop expertise in the Weighsoft system.
· Approve credit limits up to £15,000 in line with policy.
· Maintain minimal debt over 30 days and ensure a clean debtor ledger.
· Analyse and interpret credit and debtor reports.
· Ensure high levels of customer satisfaction.
External Relationships
· Customers
· External Auditors
Internal Relationships
· Waste Solutions Department
· Weighbridge Staff
· Sales Co-ordinator, Management Accountant, and Financial Controller (Waste)
Skills and Experience:
· Minimum 5 years' experience in a Credit Control role.
· Proven ability to manage a comparable customer portfolio and debtor book.
· Strong proficiency in Excel and financial systems.
· Flexible and adaptable, with a willingness to take on new tasks.
· Highly organised, deadline-driven, and able to prioritise across multiple functions.
· Proactive and self-motivated with a positive, "can-do" approach.
· Excellent verbal communication skills.
· Ability to be firm yet professional when engaging with customers.
· Persistent and thorough in pursuing outstanding debt.
· Previous experience in the Waste or Energy industry is desirable.
At Enovert, you'll be part of a financially strong company with a clear commitment to environmental sustainability. We value innovation, integrity, and teamwork, and we provide our people with opportunities to grow their careers in a supportive, collaborative environment.
As a Credit Controller, you'll work closely with experienced finance colleagues and operational teams, gaining valuable insight into both the day-to-day running of the business and the wider strategic decisions that drive our success. You'll take ownership of a key role that directly supports healthy cash flow and strong customer relationships—helping us deliver on our mission for sustainable waste management.
If you're ready to bring your expertise, attention to detail, and proactive approach to a role where you can make a tangible difference, we'd love to hear from you. Apply today and be part of shaping the future of sustainable waste management at Enovert.
Job Types: Full-time, Permanent
Pay: £28,000.00-£35,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Company pension
* Cycle to work scheme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Paid volunteer time
* Private medical insurance
* Sick pay
* Work from home
Experience:
* Credit Control : 5 years (required)
* Waste or Energy industry: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person