Duty Manager - KLC - £24,561 to £25,236
In this role you will oversee daily operations, ensure Health and Safety standards are followed, manage staff on shift, and enhance the overall member/customer experience of the Leisure Centre.
37 hours per week
WK 1 – Monday 9:00-14:00, Tuesday 05:30-13:30, Wednesday 05:30-13:30 Thursday 10:00 – 18:00, Friday 13:30-21:30
WK 2– Monday 9:00-18:00, Tuesday 05:30-13:30, Wednesday 13:30-22:30 Thursday 10:00 – 18:00, Friday 13:30-21:30
WK 3 – Tuesday 05:30-13:30, Wednesday 13:30 – 22:30 Thursday 18:00- 18:30 (Staff Training), Friday 05:30-13:30 Saturday 06:30-12:30-18:30, Sunday 13:30-20::30
WK 4 –Tuesday 05:30-13:30, Wednesday 09:00-17:00, Friday 05:30-13:30, Saturday 12:30-18:30, Sunday 07:30-13:30
Abbeycroft can offer you:
· A Multisite membership
· A discounted multisite membership for someone that lives with you
· Free child swims (Not lessons)
· Annual Leave entitlement
· Pension Scheme with NEST
· Opportunities for career development and progression
We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback.
Key Responsibilities:
· Ensure the safety and exceptional customer service throughout the facility.
· Promote the Leisure Centre's activities and facilities to both new and existing customers and staff.
· Support the Centre Manager and colleagues in maintaining safe operations of the building.
· Handle administrative duties relating to customer service, including scheduling, staff training, and managing customer feedback.
· Flexibility on shift if support is required elsewhere in the building
Requirements:
· Responsible individual with a passion for working in leisure, health, and well-being.
· Prior experience working in a leisure environment (not essential)
· Managing a building/team on shift
· Strong commitment to safety and the well-being of others.
· Ability to work well both independently and as part of a team.
Qualifications:
· National Pool Lifeguard Qualification (NPLQ) is required.
· First Aid at Work certification required
· Swim Teaching Qualification (not required but desirable)
Candidates without an NPLQ will have the opportunity to undergo full training after a successful swim test and interview. First Aid at Work can be attained with Abbeycroft.
Closing Date: 17/11/2025
Interviews will take place onsite on 20/11/2025
Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us
As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.
Job Types: Full-time, Permanent
Pay: £24,561.00-£25,236.00 per year
Ability to commute/relocate:
* Sudbury CO10 9HP: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
* Do you hold an NPLQ?
* Please briefly explain any experience you have in leisure or management
Work Location: In person