* Greeting customers on arrival – Manning the entrance to the venue and welcoming guests as they arrive, before showing them to their seats
* Delivering exceptional service – Exceeding the expectations of customers throughout their visit, including taking orders, providing recommendations and responding to queries promptly
* Resolving complaints – Handling customer complaints directly or escalating to supervisors when needed
* Managing reservations – Receiving and recording incoming reservations in person, by email and telephone
* Liaising with other teams – Working closely with team members in other areas of the business, to create a seamless experience for the customer, e.g. kitchen staff
Job Types: Full-time, Part-time, Permanent
Pay: £12.21 per hour
Benefits:
* Discounted or free food
* On-site parking
Work Location: In person