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Client manager

Bournemouth
Ceuta Healthcare Limited (GB24)
Client manager
Posted: 23h ago
Offer description

Job Overview
Maximizes sales growth for complex, full-service offerings, consistent with Company strategy and objectives, by using information technology and sales tools to effectively engage with a wide variety of target audiences. Achieves sales targets by collaborating with and leading an assortment of field sales representatives. Identifies and qualifies leads and supports/leds in Business Development and Sales activities, thereby contributing to new business wins.

Essential Functions
• Achieves and/or exceeds monthly sales targets by collaborating with field sales representatives. Enhances the sales process by analyzing a wide range of new customer pipelines and prospecting new customers.

• Collaboratively works with multiple field sales representatives to develop an overall customer account plan to maximize opportunities and generate sales activity.

• Identifies, qualifies, and capitalizes on new sales opportunities by pulling information from various resources to interpret prospective customers’ needs, making informed decisions and recommendations to management for sales targeting.

• Proactively coordinates the lead identification and qualification process through the sales cycle.

• Grows and maintains multiple existing customer and partner relationships, as well as identifies new customers through proactive call planning and execution.

• Engages with customers and target audiences by telephone/email and hosts internet-based "online" meetings.

• Participates in strategy calls and bid defenses as needed.

• Participates in joint calls in the field with appropriate field sales representatives as needed.

• Communicates directly with sales management and colleagues to ensure consistency of approach and standardized outputs, clearly communicating sales performance and customer-related information.

• Contributes to the development of tailored communication materials (e.g., proactive proposals, marketing materials) to further develop client relationships.

• Maximizes sales by effectively utilizing sales and marketing materials, databases, and technologies.

• Maintains records in required reporting systems (e.g., CRM – Salesforce.com); reports daily calls and produces reports accurately and timely.

• Keeps management informed about pipeline changes, competitor activities, and market changes.

• Maintains up-to-date sales/technical knowledge of relevant specialties and disease areas, as required.

• Executes leads, tasks, and assignments from all sources, targets, and records these activities in CRM.

• Handles inbound/outbound calls to and from interested healthcare professionals and triages when required.

Qualifications
• High School Diploma or equivalent
• Demonstrable B2B sales experience
• Knowledge of the Life Science or Pharma Market and drug development life cycle - preferred
• Strong organizational skills and attention to detail
• Strong communication skills, both verbal and written
• Ability to organize and prioritize own work
• Ability to establish and maintain effective working relationships internally and across multiple field sales organizations
• Advanced computer skills (MS Office Suite: Excel, Word, PowerPoint, Access, Outlook, Internet)
• Focused and committed to assigned targets
• Ability to analyze and interpret data from various sources and systems
• Positive, energetic, flexible, and supportive attitude in a challenging environment
• Ability to speak additional European languages - beneficial
• Bachelor’s Degree and related experience; or equivalent education, training, and experience.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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