Transport Admin Assistant – Overview
Join to apply for the Transport Admin Assistant role at Menzies Distribution Solutions Ltd. We are looking for a candidate with previous transport‑related administration and customer service experience gained within a fast‑paced distribution environment. The ideal candidate will be flexible, have some accounting administration background, and can support the smooth operation of our transport department based in Clitheroe.
Base Pay Range
Transport Administrator – The actual pay will be based on skills and experience. Please speak with your recruiter to learn more.
Key Duties and Accountabilities
* Engage all external and internal customers by communicating in a friendly and professional manner, ensuring that a good impression is maintained at all times.
* Answer and respond to all incoming calls/emails promptly and politely.
* Ensure all internal/external customer queries or concerns are dealt with professionally, friendly and courteous.
* Liaise with the management team to ensure the smooth operation of the transport department.
* Monitor and chase documentation in support of the transport operation.
* Produce statistics as and when required.
* Undertake administrative and filing duties to meet the needs of the Transport Department.
* Deal with customer orders to ensure quality accuracy, delivery timelines, instruction and communication to all depot staff.
* Deal with customer and supplier enquiries and complaints from investigation through to closure.
* Ensure that customer requirements are administered in a timely controlled and recorded manner.
* Ensure that all work carried out is accounted for and that processes for accurate charging and an auditable trail are in place and followed.
Key Experiences and Qualifications
* Previous administration experience.
* Good numeric skills – including accuracy.
Technical Skills and Behavioural Competencies
* Well developed verbal and written communication skills.
* Strong analytical and numeracy skills.
* Good level of financial understanding.
* Flexibility.
* Help maintain a motivating focused team environment.
* Enthusiastic and energetic personality.
* Enjoys working to deadlines.
* Ability to work on own initiative, demonstrates organisational skills.
* Pension Scheme.
* Employee Assistance Program – Health and Wellbeing Benefits.
INCLUSION
Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work, and we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential.
Seniority level
Associate
Employment type
Part‑time
Job function
Supply Chain
Industries
Transportation, Logistics, Supply Chain and Storage
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