To ensure every interaction with Astec Europe is consistently professional, welcoming, and aligned with organisational standards. Key responsibilities include greeting, assisting, and directing visitors at reception; answering, screening, and forwarding incoming calls; and managing the daily receipt, sorting, and distribution of mail. The role also provides general administrative support across the organisation, contributing to the smooth and efficient operation of day-to-day office activities. About The Role Take proactive ownership of all front-of-house responsibilities, ensuring a consistently professional and welcoming environment. Greet and assist customers, guests, and suppliers upon arrival, directing them to the appropriate person or location. Maintain office security by adhering to safety procedures and managing access through the reception desk, including monitoring the Visitor Management System, PPE, and relevant health & safety instructions. Answer, screen, and forward incoming telephone calls, ensuring messages are relayed efficiently. Keep the reception area tidy, organised, and well-stocked with essential materials, such as PPE, brochures, and hospitality supplies. Receive, sort, and distribute daily mail and deliveries promptly. Manage the ordering of front-office supplies and maintain accurate stock inventories. Update calendars, schedule meetings, and prepare meeting rooms as required. Arrange travel and accommodation for employees across the relevant departments. Maintain up-to-date records of office expenses and cost-related information. Support the collection and recording of production and engineering timesheet data on a regular basis. Provide additional support to the finance team by posting supplier invoices as required Perform general clerical and receptionist duties, including filing, photocopying, transcription, and faxing, while providing administrative support to company Directors. Assist with the maintenance and accuracy of the company database. Undertake additional appropriate duties as required to support office operations. Participate in training to continuously develop relevant knowledge and skills. This job description is not exhaustive and does not represent a complete list of all duties and responsibilities. It serves as a framework within which the role is performed and is not intended to be rigid or restrictive. Additional tasks may be assigned as appropriate to meet the requirements of the position. Required Criteria GCSE English and Maths (or equivalent). Proven experience in a Receptionist, Front Office, or similar administrative role. Strong computer literacy, with particular proficiency in Microsoft Excel. Practical experience using a range of office equipment. Professional demeanour with a well presented and courteous approach. Strong communication and interpersonal skills. Effective planning and organisational abilities, including multitasking, time management, and the capacity to prioritise workload. Sound decision making skills and a proactive approach to problem solving. A high standard of customer service with a positive and helpful attitude. Desired Criteria Have previous experience working within a manufacturing industry. Knowledge of ERP systems. Skills Needed About The Company The Telestack Story Servicing the quarrying and aggregate, mining, port, and terminal sectors, Telestack design and manufacture their equipment from their headquarters in Omagh. Based across 2 nearby sites, Telestack have grown extensively in numbers and employ people across a range of disciplines from engineering (design, mechanical, electrical), manufacturing, fabrication, quality, supply chain, project management, aftermarket and product support, sales, marketing, finance, HR, IT and many more. In addition, their turnover has increased substantially in that short period, and they are now one of the key private employers in the locality. Utilising industry-leading software and technologies, Telestack have a track record of firsts. Their engineering team have developed concepts that have changed the nature of the sectors in which they operate. Guided by industry best practice, Telestack boast all the benefits of a large corporate company whilst maintaining the culture and ethos of a local family operation! The Telestack solutions are world-renowned, and the brand is known, respected and sought-after, by large blue-chip companies globally. Company Culture Astec Omagh Telestack was purchased in 2014 by Astec Industries the >$1bn NASDAQ listed company who are one of America's leading manufacturers of equipment that builds much of the worlds infrastructure. Astec boast world celebrated brands such as Peterson grinders, Kolberg-Pioneer, Johnson Crushers and Osborn mining products, combining their centuries of experience under the trusted Astec brand. Astec is a market-leading brand supplying equipment to several industries that include the asphalt, concrete, recycling, aggregate, road building, and mining sectors. They have a strategic global focus and over the last number of years, they have invested millions in their Omagh based European facility. These investments are the foundation upon which the next phase of growth will be built upon and the team in Omagh are seeking the very best talent to join them in their journey! Ready to grow your career with a company that values innovation, ambition, and personal growth? Company Benefits Vacation, Paid time off, Retirement plan and/or pension, Free parking, Cycle to work, Free work laptop, Competitive salary, Life insurance, Employee Assistance Scheme, Perks Card, Social Opportunities, Annual performance review, On the job learning, Progression opportunities, Access to Health & Wellbeing app Salary Not disclosed Benefits: Vacation, Paid time off Retirement plan and/or pension Free parking Cycle to work Free work laptop Competitive salary