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Customer Services Administrator, Salford
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Client:
Forrest Recruitment
Location:
Salford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
01f6ac3bcd64
Job Views:
7
Posted:
12.08.2025
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Job Description:
Job Overview
A rare opportunity has arisen to join an expanding service-led business & training provider, based in the heart of Salford Quays. This is a new and exciting opportunity to join a business who are undergoing immense growth. You shall play a key role in supporting customers with their orders for products, services and training. My client seeking a dynamic administrator, someone who loves to work in a service led sociable team
Key Responsibilities:
* Liaising with customers, processing their orders & helping with any portal/web based queries
* Responding to email enquiries in a prompt manner
* Co-ordinating onsite services, such as training, deliveries and coaching
* Assisting customers to gain funding reimbursements
* Handling incoming and outgoing calls to support clients with any additional needs
* Arranging customer payments via telephone, payment links or purchase orders
* Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying and training teams to ensure customers’ orders & training requirements are met in a timely manner
Experience required:
* Proven customer care and administrative experience – two years plus
* Excellent communication skills with both internal colleagues and external customers
* Passionate about working in a customer service-led environment, working to group SLA’s
This is the ideal opportunity for a strong administrator who wants to work in a team-led environment, where growth and progression opportunities are actively welcome. You shall be passionate about working in a fast-paced customer-facing environment and have both excellent administration and communication skills. In return, you shall enjoy private healthcare, your birthday off and various company socials.!
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