Contract Type: Permanent
Hiring Manager: Lorraine Guthrie
Location: Alderley Edge
Working style: Hybrid 50% home/office based
Closing date: 23/10/2025
Overview
We have an exciting new opportunity for a Senior UX Designer who will design and deliver innovative, inclusive, and customer-focused experiences that truly meet customer needs and expectations. These experiences will be informed by data, powered by technology, and brought to life through creativity-strengthening customer relationships and ensuring positive outcomes.
Responsibilities
* Design and deliver innovative, inclusive, and customer-focused user experiences informed by data and business needs.
* Research and design excellent customer experiences in collaboration with key stakeholders and project teams to meet agreed timescales and quality.
* Contribute towards UX approaches across the design practice team to ensure a consistent and high-quality output for internal and external digital products and services.
About you
* 3 years industry experience working in similar roles
* Extensive understanding of usability, research methodologies, design best practices and complex interaction design
* Expert in responsive and adaptive web design with mobile first thinking
* Excellent understanding of accessibility standards
* Excellent understanding of user-centred design
* Experience conducting moderated or unmoderated user research
* Extensive practical experience of rapid prototyping / wire-framing using industry tools
* Pro-active and results orientated
* Confident engaging and influencing stakeholders
* Comfortable being vocal and challenging opinions with data backed evidence
* Ability to multi-task and learn quickly
* Energetic team player with the ability to manage own workload effectively
About Royal London
We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.
We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
The Senior UX Designer will work closely with key stakeholders and project teams to research and design excellent customer experiences that support the business needs to the agreed timescales and quality. In addition, the role will contribute towards UX approaches across the design practice team to ensure a consistent and high-quality output for internal and external digital products and services.
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