Overview
Everywhen, Northampton, England, United Kingdom
Account Handler
Everywhen Northampton, England, United Kingdom
1 week ago Be among the first 25 applicants
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northampton.
Joining us as an Insurance Account Handler means you\'ll have the benefit of working Monday to Friday (no weekends here!), earn a basic salary relative to your experience, and a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers if the 9-5 life isn’t for you.
What does the role involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales, as relationship-building with our clients will be the key to your success.
Responsibilities
* Support a designated client portfolio and be the first point of contact for clients, answering queries and handling day-to-day requests.
* Build and maintain strong client relationships through proactive service and communication.
What we are looking for
Some experience in the Insurance Industry is essential; the rest is about you as a person:
* Bring your best self to work every day to give clients the best possible experience.
* Be proactive, take initiative, and demonstrate an entrepreneurial spirit.
* Willingness to learn and be curious; opportunities to gain qualifications to advance your career are available.
* Confidence to work with clients both on the phone and face to face; experience in customer service is important.
* Work well with your team, maintain a positive outlook, be engaging, collaborative, and adaptable to change.
* Demonstrate honesty and integrity in a financially regulated organisation.
Benefits
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress your career across the entire Group
* Support to gain CII or ACII qualifications
* Pension scheme
* 24-hour support for physical and mental wellbeing
* 1 day paid volunteering day
* The Spotlight Awards recognizing talent across the group
So, what are you waiting for? Apply today and one of our team will be in touch.
We are an equal opportunities employer and are committed to a working environment that is inclusive and free from discrimination.
Note: If your application is successful, we will conduct employment checks prior to commencing employment, including verification of recent employment, address, credit history, and a standard criminal record check. Vacancies may close early if we receive sufficient quality applications. No Agencies please.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other, Information Technology, and Management
* Industries: Insurance
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