Job overview
Receptionist - Band - Link Grade
We are looking for a pro-active, motivated individual who enjoys working in a challenging and busy environment within the Ophthalmology Department. The successful candidate would ideally have experience of working in the NHS or thought this is not essential. Applicants should be well organised with excellent communicational skills and able to work well under pressure and be a key team player. Computer literacy and good customer service skills are a must although full training will be given.
We are pleased to be able to offer this exciting opportunity to play a vital role in planning and delivering this service in the future.
This post is full time hours. The successful candidate will be required to work shifts covering from am to pm Monday to Friday and am to pm on Saturday and Sunday. Rotas will be published in advance but all staff will be expected to work all shifts covering days a week.
Main duties of the job
To greet patients at reception in a helpful, polite and efficient manner.
Check patients in and out of their appointment, booking follow up appointment as require ensuring that the RTT status is correct.
For patients attending Eye Casualty you will need to register their referral on the system before creating the appointment, these appointments will also require checking and out and out.
You will also need to clinically code patients appointments from the outcome forms on a daily basis.
Other duties will including making and receiving phones calls and scanning paper work
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the .