Job Title: Voids Officer (DLO)
Location: Field Based
Salary: £51,400 per annum
Hours: 37 hours per week, Monday – Friday
Are you a highly organised and proactive professional with experience managing large trade teams? Do you have a passion for delivering high quality refurbishment works and creating homes that customers can be proud of? If so, we have the perfect opportunity for you.
We are recruiting a Voids Officer (DLO) to join a leading housing maintenance team. In this role, you will be responsible for delivering a high-quality void refurbishment programme, overseeing a large in house trade team of 16+, and ensuring that all void properties are refurbished efficiently, safely, and to an exceptional standard.
Key Responsibilities:
* Manage and lead the DLO voids team, ensuring high performance and adherence to budgets.
* Conduct full surveys of empty and tenanted properties, specifying, authorising, and monitoring works to completion.
* Carry out pre- and post-inspections, ensuring health and safety compliance across all works.
* Resolve complaints and customer dissatisfaction with tact and professionalism.
* Collaborate with colleagues to drive continuous improvement and innovation within the voids service.
* Manage contractors when required, ensuring works meet quality and safety standards.
* Maintain up to date knowledge of housing legislation, regulations, and best practice.
What We’re Looking For:
* Experience managing voids or repairs teams to a high standard of customer satisfaction.
* Proven ability to manage multi-disciplinary teams and budgets effectively.
* Strong organisational skills, attention to detail, and problem solving abilities.
* Relevant professional qualifications (HND in Building Surveying/Construction or similar; CIOB/RICS or NEBOSH desirable).
* Full UK driving license with business-use insurance.
What’s On Offer:
* Competitive salary of £51,400.
* 25 days’ annual leave, rising to 30 days over five years.
* Generous pension with employer contribution.
* Reward schemes and discounts.
* Training and tools to perform at your best.
* Opportunities to progress within a supportive organisation.
This is your chance to lead a dynamic team, make a real impact on the quality of homes, and be part of a forward-thinking housing maintenance service
This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business