Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Overview
Retail Assistants provide customer service and support store operations to ensure customers have a positive shopping experience.
Responsibilities
* Deliver genuinely great service by taking time to understand customer needs and providing help with products and services.
* Assist with daily store activities and contribute to the efficient running of the store.
* Participate in training programmes and adapt to varied shift patterns to support a healthy work life balance.
* Engage with customers to ensure a welcoming store environment and accurate product recommendations.
Qualifications
* No formal qualifications specified in the description.
Benefits and Programs
* Cycle to work: savings on bikes and accessories through the Cycle to Work Scheme.
* High Street Shopping Discounts: discounts at Screwfix, B&Q, and other retailers.
* Share Plans: Kingfisher shareholder schemes.
* Health and wellbeing: health and gym membership benefits and wellbeing resources.
* Long Service Awards: recognitions for milestone service with tangible rewards.
* Pension: contribution from the company as part of the pension plan.
* Life Cover: death in service benefit if enrolled in the pension scheme.
* Mind Training and mental health support: resources and partnerships to support mental health.
* Screwfix and B&Q Discounts: 20% off products as a Kingfisher member.
* Screwfix Community and Self-Development: opportunities to stay connected and develop skills through learning tools.
* Enhanced Family Leave: inclusive leave policy with competitive pay terms.
Work Environment and Culture
Be yourself at Screwfix – a warm, equal and inclusive culture with Employee Inclusion Network support and leadership that fosters diversity and inclusion.
Typical Progression and Learning
Learning opportunities include development programmes such as First Steps to Management, Power Up to Trade+, Trade Up to Branch Manager, and Learning for Life to build skills and advance careers.
Notes
The description focuses on the role, training, and benefits; application-process information and testimonials have been omitted to maintain a concise, job-focused format.
#J-18808-Ljbffr