Overview
Position: Service Administrator
Location: Hounslow
Contract: Full Time, Permanent
Hours: 37.5 hours per week, Monday to Friday
Salary: Basic salary from £26,124 per annum
Reporting To: Team Leader
Responsibilities
* Booking in service visits with clients
* Loading service dockets to service technicians' phones, sending dockets to clients and ensuring weekly dockets are completed
* Answering calls from service technicians, customers, and management; addressing queries or directing them to the appropriate person
* Assisting Operations Team with day-to-day admin requirements
* Liaising with and placing orders with suppliers
* Assisting with raising purchase orders
* Assisting with vehicle fleet tasks such as MOT bookings, servicing, and vehicle hire where necessary
Qualifications / Requirements
* Competent user of Microsoft Office systems
* Good interpersonal and communication skills
* Strong attention to detail and accuracy
* Ability to work effectively as part of a team
* Able to follow instructions accurately
* Ability to deliver tasks and work to deadlines
Benefits
* Competitive salary
* Job stability and security
* Progression opportunities
* Employee Assistance Program
* Refer A Friend bonus scheme
* Company events
* And more
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: IT Services and IT Consulting
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