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Join a Central London institution as an IT Engineer, providing top-tier technical support and driving innovative projects in an inclusive environment!
Are you an IT Engineer passionate about technology and looking for a role that challenges and excites you? Do you thrive in a dynamic, fast-paced environment where no two days are the same?
The client is on the lookout for a talented IT Engineer to join their exceptional team. In this role, you’ll be providing top-tier technical support (1st, 2nd and some 3rd Line) both in person and remotely, ensuring their operations run smoothly and efficiently. You’ll also have the opportunity to work on innovative projects that push the boundaries of technology within their organisation.
Their institution, located in the heart of Central London with convenient access to main train stations, is a prestigious higher education and research centre known for its commitment to academic excellence and cutting-edge technology. They pride themselves on fostering an inclusive environment that respects and supports all their staff and students.
What You’ll Do:
• Provide seamless and customer-focused technical support across Windows and Mac OS platforms.
• Demonstrate your expertise in Azure AD and Office 365, ensuring their systems are robust and efficient.
• Troubleshoot and resolve issues with Exchange and Windows Servers, physical hardware, A/V equipment, printers, and laptops.
• Utilise your networking knowledge, including DNS and DHCP, to maintain and optimise their network infrastructure.
• Collaborate with a team of four dedicated engineers, reporting to the head of the department and ensuring all documentation is up to date.
What They’re Looking For:
• Proven experience as an IT Engineer in cross-platform support for Windows and Mac OS.
• Demonstrated expertise with Azure AD and Office 365.
• Strong background in Exchange and Windows Server troubleshooting.
• Hands-on experience supporting physical hardware, including A/V equipment and printers.
• Solid understanding of networking principles, particularly DNS and DHCP.
Why Join Them?
• Be part of a forward-thinking institution that values innovation, excellence, and inclusivity.
• Engage in a variety of exciting projects that offer opportunities for professional growth and development as an IT Engineer.
• Work in a supportive environment where your contributions as an IT Engineer are valued and recognised.
• Benefits include Private Healthcare and 10% Non-Contributory Pension from day one!
If you’re a proactive and dedicated IT Engineer eager to make a significant impact in a prestigious and dynamic setting, they want to hear from you. Apply now and embark on a rewarding career journey with them.
Due to the high volume of responses they receive, it is not possible to respond to every application. Therefore, only shortlisted candidates will be contacted for this IT Engineer role. If you haven’t heard from them within seven days, please assume you have been unsuccessful on this occasion. Please feel free to apply for future roles, and they will keep your details on file and contact you with suitable vacancies.
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