Location: BH24 1EX, Ringwood, Hampshire, Hampshire, South East, UKWe are recruiting for a permanent Customer Service Advisor to speak both German and English.*Hybrid for Ringwood, Hampshire office*Main Purpose of role:
Responding to English and German emails, answering English and German calls,Dealing with customer quires on our system and translating replies from English to German and German to English.To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German.You will be communicating directly with customers on the phone, by email, social media and live web chat. The Multilingual Consultant will report into the German Team Leader.You should have:
A natural ability to communicate and empathiseA confident and professional mannerA real willingness to help a customer with their challengeThe desire to have fun at work! Salary: £26,312 per annumLocation: *Hybrid for Ringwood, Hampshire office*Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. IIP Accredited Employergreat working culture of fun and sociable team environmentPension Scheme with Standard LifeEye test vouchers and discountsDiscounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)Involvement with local charities and fundraising daysCampaign specific benefits including discounts, incentives and prizesApprenticeships qualifications and career flight path schemesRecognition and reward schemes with Love to Shop Voucher rewards To apply for this position please submit an up to date CV or alternatively call Sara, Nikola or Alan for more details.TPBN1_UKTJ