Job Title: Mobile Store Detective
Location: Farnborough, Reading, Watford
Salary: £13.85 P/Hr + mileage paid
Contract Type: Full‑Time / Permanent
Hours: 50 hours per week, including 2 Saturdays per month
Start Date: Immediate
About the Role
We are seeking a professional and experienced Store Detective to operate across multiple retail locations within South London as part of the B&Q Contract. This is a mobile role, so access to your own vehicle is essential – mileage expenses will be reimbursed. As a Mobile Store Detective you will reduce theft and stock loss, ensure customer and staff safety, and protect company assets. You will work both covertly and overtly across high‑street retail stores, respond to incidents, and support security operations.
Key Responsibilities
* Monitor customer behaviour and detect suspicious activity across multiple sites
* Covertly observe and apprehend shoplifters where appropriate and safe to do so
* Provide detailed incident reports and witness statements as required
* Liaise with store managers, staff, and where needed, local police
* Ensure compliance with internal procedures and SIA guidelines
* Travel between assigned stores in South London
* Represent the company in a professional manner at all times
Requirements
* Valid SIA Licence (Security Guarding or Door Supervisor)
* Previous experience as a Store Detective or Retail Security Officer preferred
* Full UK driving licence and access to own vehicle (essential)
* Strong observation and communication skills
* Confident in dealing with conflict and making decisions
* High level of integrity, professionalism, and discretion
* Willingness to work flexible hours, including weekends
What We Offer
* Competitive hourly rate of £13.85 P/Hr plus mileage paid
* Mileage reimbursement for travel between sites
* Uniform and equipment provided
* Ongoing training and career development
* Supportive management and operational team
* Access to employee wellbeing and benefits platform
* Virtual GP, financial wellbeing assistance, and flexible benefits scheme
* Cycle‑to‑work scheme, life cover of the greater of your equivalent annual salary or £10,000
* Save-as‑you‑earn scheme and Mitie Matching Share Plan
* Mitie Stars recognition, monthly cash prizes and chance for a top prize of £10,000 at year‑end
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