Job Description Junior ICT Technician Salary: £24,000–£28,000 (depending on experience) Location: Field-based across Barnet and Hillingdon Hours: Monday–Friday, 9:00am–5:00pm (flexible) Requirements: Own transport and ability to obtain a DBS certificate We are seeking a motivated and reliable Junior ICT Technician to support primary and secondary school environments. This is an excellent opportunity for someone with basic IT experience or early-career exposure within education who is eager to learn and develop into a fully qualified ICT engineer. The successful candidate will assist with on-site support, installations, troubleshooting, and routine maintenance across multiple school sites, working both independently and alongside experienced engineers. Similar roles involve supporting school ICT networks, maintaining hardware/software, and providing clear communication to non-technical staff. Key Responsibilities Assisting with installation, configuration, and maintenance of school ICT equipment (desktops, laptops, printers, tablets, interactive whiteboards, and network devices). Providing first-line troubleshooting for hardware, software, and connectivity issues. Supporting routine system checks, updates, and preventative maintenance. Escalating complex technical issues to senior engineers when required. Delivering friendly, professional customer service to school staff and users. Essential Skills & Attributes Basic knowledge of Windows 10/11 and Microsoft Office. Understanding of fundamental networking or Active Directory concepts (training provided). Strong communication skills with the ability to explain technical issues clearly. Enthusiastic, proactive, and willing to learn. Good organisational skills and ability to prioritise tasks. Full UK driving licence and access to own vehicle. Willingness to undergo a DBS check (required for working in schools). Strong customer-facing skills, logical problem solving, and the ability to explain solutions in plain English are core expectations in comparable ICT field roles. Desirable (Not Essential) Previous experience in an MSP or school IT environment. Exposure to Windows Server, Active Directory, or Group Policy. Familiarity with Microsoft 365, Google Workspace for Education, or Apple School Manager. Awareness of education-sector networking or managed switches. What We Offer Structured training and mentoring to develop into a full ICT Field Engineer. Mileage allowance, phone, and uniform (aligned with senior field roles). Supportive team environment with progression opportunities. Holiday allowance aligned to school-term working patterns.