Branch Administrator – Wimborne
We are looking for an organised and proactive Branch Administrator to join a busy and friendly team in Wimborne. This varied role is ideal for someone who enjoys working in a fast‑paced environment, providing excellent customer service, and supporting both sales and lettings functions.
Schedule: Monday-Friday 9am‑6pm, every other Saturday 9am‑4pm (Full‑time, Permanent)
Key Responsibilities
* Act as the first point of contact for clients, handling calls, emails and enquiries professionally.
* Provide administrative support to the sales and lettings teams.
* Prepare tenancy agreements, move‑in packs and related documents.
* Manage referencing, rental payments and deposits.
* Support the move‑in and move‑out process to ensure a smooth experience for clients.
* Maintain compliance records (Gas Safety Certificates, EPCs, etc.).
* Liaise with contractors, arrange maintenance appointments and ensure timely completion of works.
* Keep property records and databases accurate and up to date.
About You
* Previous administrative experience is essential.
* Excellent communication and customer service skills.
* Strong attention to detail and accuracy.
* Highly organised with the ability manage a varied workload.
* Confident using Microsoft Office and general IT systems.
* Previous experience in property or estate agency is an advantage but not essential – full training provided.
What's on Offer
* Salary £26,000 + company car and opportunities for bonus
* Supportive and friendly team environment
* Full training and development opportunities
If you’re an experienced administrator who enjoys working with people and would like to build a career in property, we’d love to hear from you.
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