Company Description
Wicke is a globally recognized leader in manufacturing industrial wheels, tires, axles, and castors used in transport and logistics industries. With over 900 employees, we specialize in creating a wide range of high-quality products, including load wheels, rollers, castors, and bespoke heavy-duty solutions for industries such as automotive engineering, robotics, and construction. Supported by advanced production facilities in Germany, the Czech Republic, and China, our innovative capabilities include designing and producing custom tyre compounds, steel constructions, and aluminum die-casting. Customer-centric solutions are at the core of our operations, ensuring efficiency and innovation throughout the process, from consultation to product delivery. Our dedication to quality and tailored solutions has positioned us as a trusted partner for OEM and distribution customers worldwide.
Role Description
This is a full-time hybrid role for a National Key Account Manager based in Tipton, with flexibility for partial remote work. The National Key Account Manager will be responsible for managing and developing relationships with key accounts, building business plans, overseeing account operations, and identifying growth opportunities. The role involves closely collaborating with customers to understand their needs, providing strategic solutions, and delivering excellent customer service. Responsibilities also include analyzing business performance, preparing reports, and contributing to the overall growth and success of the company.
Qualifications
* Strong expertise in Account Management and experience managing Key Accounts
* Proven skills in Business Planning and the ability to develop strategic account plans
* Excellent Analytical Skills to evaluate performance metrics and identify opportunities
* Exceptional Customer Service skills with a customer-centric approach
* Ability to build and maintain long-term relationships with clients
* Bachelor’s degree in Business Administration, Marketing, or a related field (preferred)
* Experience in the industrial products or manufacturing sector is a plus
* Strong communication, negotiation, and problem-solving capabilities
* Self-motivated and able to work both independently and collaboratively
* Willingness to travel as required to meet with clients