Main Purpose of Role
Reporting to the Regional Manager, the role holder will be responsible for delivering security services for our client and for the day-to-day protection of persons and property. They will ensure that exceptional service levels are provided and will carry out security processes and procedures in accordance with our policies, vision, and credo.
Our credo describes what matters most to us. We live our credo every day.
PEOPLE FIRST
* Be a role model for a positive attitude and respect for colleagues, clients, and customers;
* Carry out security activities to the standards confirmed in the site specification and trained and defined by the SIA;
* React to incidents or events to ensure safety, in line with training, client requirements, and company policies;
* Maintain proactive communication with internal and external customers, responding appropriately to feedback.
THE BASICS
* Reinforce our vision to be our clients’ “partner of choice”;
* Ensure the safety and security of client premises and surrounding areas through patrols and access control;
* Operate CCTV cameras proactively to identify suspicious activity and capture evidential footage if required;
* Report suspicious items or activities;
* Maintain logs of incidents and provide reports to the Contract Manager;
* Inform management of security occurrences or system failures, and report potential risks;
* Maintain, operate, and test security equipment, reporting failures or performance issues;
* Comply with SIA, company, and client procedures, practices, and protocols;
* Complete mandatory SIA training successfully;
* Adhere to performance standards to meet client and customer expectations;
* Ensure compliance with all legal requirements;
* Contribute to strategic and operational targets and overall business aims.
ADAPTIVE & AGILE
* Respond to emergency incidents following established procedures;
* Contribute to a high-performance culture and embrace change;
* Collaborate with colleagues and management on actions, innovations, and challenges;
* Understand and adapt to the varying needs of the business;
* Support operational requirements with flexibility in rostering.
IMAGINATION
* Propose new ways of working with colleagues and management;
* Participate in continuous improvement and personal development through our Pathway to Success programme.
SOCIAL VALUE
* Support a culture of social responsibility;
* Promote a green agenda at the client site;
* Participate in local charity events.
EARN TRUST
* Demonstrate trust, integrity, and collaboration with colleagues and clients;
* Build and maintain positive relationships to deliver exceptional service and safeguard business interests;
* Build trust through consistent actions and contacts.
About Us
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We deliver exceptional service across the UK and Ireland. We recruit great people, providing resources, training, and support to help them excel.
We put people first. Our team members are valued and recognized for their contributions. We aim to make everyone feel appreciated, engaged, and supported, positively impacting our success.
Bidvest Noonan is committed to an inclusive environment where everyone feels valued and respected. We welcome applicants from the Armed Forces community and diverse backgrounds.
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