Role: Field Service Engineer Rate: £20.94 Hours: 40 per week Travel: East Anglia:(Ideally located East of Cambridge) Benefits: Van Fuel Card Private Pension Role Overview: To maintain, repair and promote products on site and in a workshop environment. Company Overview: A leading manufacturer specializing in plant equipment, known for its innovation and reliability in construction and earthworks. Key Responsibilities: * Ensure all repair / maintenance work is carried out to the highest level. * Support customers with issues and defects on Technology Solutions. * Communicate with customer regarding the progress of repair work and any machine defects * To make sure that job reports are raised and processed when work is complete. * Ensure all work is carried out in accordance to our Health and Safety Policy. * Ensure parts needed / defects to machines are reported to the Service Supervisor / Service & Solutions Department * Ensure Service vehicle is kept in good clean condition and serviced when needed. * Support Sales Team with machine demonstrations, handovers and installations * Carry out technical training for dealers and customers * Identify any upselling potential for services, parts and machines Requirements: * 5 Years industry experience on construction plant * NVQ 2 or above in construction plant (or equivalent) * Holds a clean drivers license (minimum 3 years) * Strong electrical and hydraulic knowledge * Good customer service and communication skills