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We’re looking for a friendly, highly organised and proactive Customer Support team member to be the first point of contact for our customers.Your primary focus will be delivering a friendly, efficient and thoughtful service that reflects our brand values and helps families and customers have the best possible experience with our products. You’ll be the first point of contact for customer queries, resolving issues quickly and professionally, while helping us build long-term loyalty with a growing customer base. You’ll work closely with our operations, marketing and sales teams to ensure our customers feel supported, valued and informed throughout their journey with Inspire My Play. If you're a confident communicator with a helpful attitude who enjoys solving problems and supporting others, we’d love to hear from you.
Responsibilities
* Manage Orders and Resolve Issues
* Keep Accurate Customer Records
* Gather Feedback and Support Continuous Improvement
* Ensure Compliance with Amazon Requirements and other Online Marketplaces
* Support the Team with Day-to-Day Administration
* Maintain Product Knowledge
* Provide Flexible Support Across the Team
Closing Date: Tuesday 19th August
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
* Industries
Online and Mail Order Retail
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