We are pleased to offer an opportunity for an enthusiastic candidate to join our business intelligence service at West Suffolk NHS Foundation Trust.
Our BI team are responsible for both reporting requirements to NHS England and analytics for our clinical and operational colleagues in the Trust. This role is working within the clinical reporting team, initially focussing on the clinical support division, which includes radiology, pathology and therapies, although opportunities will arise to work with our other divisions.
Staff development is important to us, and we work both informally within the service to share learning and training, as well utilising formal training and development.
This is a hybrid role, requiring you to work on site at Quince House at the West Suffolk Hospital site in Bury St. Edmunds at least 40% of the time.
Due to high demand, we may close the application process early if we reach a limit on applications. Please do fully submit your application as soon as possible.
Main duties of the job
Our BI officers generally specialise in one of the divisional specialities, although rotating to other areas may be on offer in the future. You will be makingrecommendations for improvements where necessary in the monitoring of activity, performance, data quality and data collection systems.
The Business Intelligence department are responsible for producing the reporting requirements for NHS England, Regional Health Teams, Integrated Care Board (ICB), regular internal reporting, BI dashboards and ad hoc reports.
The role will need strong data analysis skills, excellent attention to detail and good communication skills. You should have experience with information reporting solutions and have advanced skills in Microsoft Excel and ideally knowledge of SQL Server, PowerBI, Business Objects or Tableau.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyone's voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job responsibilities
Please see the full job description and person specification attached for more details on the job role.
Person Specification
Education & Qualification
* Education to Diploma Level or equivalent relevant experience
* Microsoft Office Training
Experience & Knowledge
* Understanding the principles of data manipulation and validation of information produced
* Knowledge of security and principles of confidentiality
* Experience of presenting reports to a variety of audiences
* Use of MS Reporting Services
* Use of Business Objects
* Experience of an office working environment
* Experience of working within the NHS
* Knowledge of NHS datasets
* Experience of using SQL
Skills & Abilities
* Excellent Keyboard and IT skills
* Advanced Use of Excel
* Able to collate, analyse and interpret numerical and textual information
* Able to prepare and present reports in different formats
* Proven numerical ability
* Able to understand and discuss different data queries
* Excellent interpersonal skills
* Able to maintain information systems under supervision
* Able to identify, define and develop information requirements
* Able to train / assist different staff members on computer-based applications
* Maintenance of Standard Operating Procedures
Personal Qualities
* Works well within a team
* Attentive to detail and accuracy
* Able to work to tight timescales and deadlines
* Able to learn new skills and take a proactive role in improving the services the information team provides
* Can use own initiative where appropriate
* Systematic in approach
* Ability to cope under pressure and remain calm
* Evidence of good attendance and timekeeping
* Able to work alone when required
* Flexible approach to working hours/duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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