Assistant Housekeeping Manager - Dayteam, Wokingham
Location: Wokingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Description:
About the Role
As the Assistant Housekeeping Manager, you will support the Housekeeping Manager in overseeing the cleanliness, organisation, and overall functionality of the sites within the Nirvana Collection. You’ll lead a team to ensure that all our facilities meet the highest standards of cleanliness and comfort, helping to create unforgettable experiences for our guests.
(We reserve the right to close the job early if a suitable candidate is found).
What you’ll do:
* Assist in managing daily housekeeping operations, ensuring timely and efficient cleaning.
* Supervise, train, and motivate the housekeeping team to deliver exceptional service.
* Conduct regular inspections of guest rooms and public areas to ensure adherence to quality and safety standards.
* Collaborate with other departments to meet guest needs and resolve any service issues promptly.
* Manage inventory of cleaning supplies, linen, and equipment, and ensure proper maintenance.
* Conduct regular performance evaluations, providing constructive feedback and supporting and mentoring to encourage the development of individuals.
* Assist in managing budgets and controlling costs without compromising service quality.
* Handle guest enquiries and complaints related to housekeeping with professionalism and efficiency.
* Carry out general admin duties to ensure the smooth and efficient running of the Housekeeping Department.
What we’re looking for:
The successful applicant will demonstrate:
* Proven experience in housekeeping operations, preferably in a supervisory or management role.
* Strong leadership skills to lead, train, and inspire a diverse team.
* A meticulous approach to cleanliness and presentation.
* Excellent organisational skills to prioritise tasks and manage time effectively.
* Strong verbal and written communication skills, with proficiency in IT systems and tools.
* Ability to thrive in a fast-paced, dynamic environment.
What we’ll offer you:
We offer generous benefits including:
* Life Assurance (4 x Annual Salary)
* Membership to Nirvana Spa and Gym 108
* Medical Cash plan*
* Contributory company pension scheme
* Company uniform
* Discounts on selected products
* Company sick pay*
* Free on-site parking
(* upon successful completion of probationary period)
Nirvana Spa and Leisure Ltd is committed to equal opportunities and prohibits discrimination of any kind. We ensure fair treatment of all applicants and employees, judging solely on merit and ability, regardless of race, colour, nationality, ethnicity, sex, marital status, sexual orientation, disability, political opinion, age, religion, or belief.
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