Job Description We have an exciting new role for a truly customer-focused individual, at our Head Office in Milton Park, Oxfordshire! Reporting to the Executive Assistant of the CEO, our new Front Office Manager will be the key contact in our Milton Park office for front of house activities. This is a busy and multi-faceted role that is focused on driving the best working environment possible for our colleagues and visitors. This is a full time (35 hours per week), office based position, based in our office in Milton Park, Oxfordshire (OX14 4RN). Key responsibilities: Provide a courteous and personal greeting for all visitors and customers, ensuring all internal and external customers are handled with professionalism and friendliness. Be the liaison between the onsite Facilities team and the Taylor & Francis (T&F) Executive Assistants to ensure requirements for meetings, visitors and the ELT are delivered. Manage meeting/event requests, ensuring rooms are set up as required by the meeting organiser (for example, furniture repositioned, additional chairs added, partition walls removed etc). Arrange catering for meetings and events occurring within the Milton Park office. Receive the delivery and ensure the food/drink is brought to the correct location at the correct time (as requested by the meeting owner). Be the key lead for the daily running of the office including the management of the front of house. Be the point of contact for T&F and Informa Executive teams for matters relating to the Milton Park offices and associated colleague working environment matters. Provide local office information and tours to new starters to support the onboarding process. Where necessary, arrange transport for visitors leaving our office. Govern the maintenance of stock, stationery, and supplies for the Milton Park office, while focusing on cost management. Solicit, listen and act on colleague feedback.