Department: Housekeeping
Reports to :Housekeeping Manager
Job Objective: To ensure all LEH bedrooms & public areas are kept to the LEH desired standard of cleanliness as instructed by the housekeeping manager Head Housekeeper in accordance with the LEH training manual.
Main Responsibilities
* Deliver exceptional customer service at all times
* Ensure customers are shown promotions at every opportunity (room guides)
* To carry out all cleaning duties throughout the LEH building as required by your line manager including but not limited to public areas, guest bedrooms & bathrooms
- Dusting & polishing furniture & fixtures
* Making beds, changing linen & towels in line with LEH training manual
* Cleaning of all glass & mirrors using the specified products & adhering the LEH COSHH & PPE procedures
* Ensuring all bedrooms are stocked with the appropriate number & variety of toiletries & tea tray supplies
* The tidying/cleaning of 'stays' in accordance with LEH policy's & procedures
* Emptying of bins & rubbish as required
* Cleaning & sanitising all bathroom white goods adhering the LEH COSHH & PPE procedures
* Vacuuming/cleaning carpets & hard floors
* Taking delivery & recording dirty laundry from external companies in accordance with LEH policy's & procedures
* To maintain high standards of refuse management, including the removal of all daily waste to the appointed area
* To report any maintenance issues to a member of the LEH management team
* Sorting, washing, loading, & unloading laundry
* Maintain personal knowledge by completing in-house training & attending courses as required
* Always adhere to all company policies & procedures
* To be correctly dressed, clean, tidy & adhere to the LE policy on personal hygiene
* To arrive for shifts on time & ready to work
* Be involved & contribute in team meetings
* Carry out any reasonable request given by a member of the management team
* To be able to communicate effectively with customers & colleagues
Requirements
Enthusiasm
Excellent customer service
Willingness to learn
An interest in working within hospitality
We can offer you
Excellent learning & development
Opportunities for promotion & career progression
Family & friends' rates for dining, shopping, accommodation, and entry to the attractions
28 days holiday
Discounted meals
Uniform provided
Free car parking
Social events
Job Types: Full-time, Part-time
Salary: Dependant on age & experience.
Job Types: Full-time, Part-time
Pay: £12.20-£12.25 per hour
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Ability to commute/relocate:
* Sennen TR19 7AE: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person