Department of Place
HCPH Licensing Officer
Band 7: £25,979 pa - £28,770 pa (Pro rata for Part Time Posts)
1 x 37 hours per week
Permanent
Based at Shearbridge Depot, BD7 1PU, with hybrid working when established in the role
You will be based at Shearbridge Depot, providing a vital service to the Hackney Carriage and Private Hire licensed trade. You will administer HC/PH licence applications in accordance with the relevant statutory provisions and the Council’s policies and procedures.
You will:
Have excellent customer service skills, maintaining a polite and professional manner at all times.
1. Have the ability to communicate sometimes complex matters in a way that is easily understood, both verbally & written & electronic means.
2. Be able to check documents and applications against established guidelines and procedures.
3. Have excellent attention to detail.
4. Interrogate and maintain a range of information systems and databases, completing enquiries as appropriate and in line with service user guidelines and procedures.
5. Be competent in a wide range of IT packages relating to the area of work, including management information
6. Interpret licensing legislation & policy in a fair & proportionate manner