We have a new opportunity available for a Data and insight analyst to join our award-winning, rapidly expanding organisation. This is a full-time, permanent position based at our head office in Runcorn, Cheshire. In return, you will receive a competitive salary of up to £35,000 per annum depending on experience. There is also a benefits package in addition to your salary.
DCBL is a highly successful client-focused business and is one of the market leaders in Debt Collection and High Court Enforcement. We are committed to maintaining the highest standards, exceeding guidelines set out by our various accreditations.
What’s on offer?
* Salary up to £35,000 per annum depending on experience
* Hours of work 09:00 - 17:00
* Monday - Friday schedule (36.5 hours per week)
* Early finish Fridays
* Dress Down Fridays
* 30 days holiday (including Bank Holidays)
* Employee Assistance Programme
* Newly refurbished offices
* Free Mersey Gateway bridge pass
* Free parking
* Free tea and coffee facilities
* Free monthly lunch
* Company social events
* Full training provided
* Career development and progression opportunities
* Rapidly expanding multi-functional operation
Key Responsibilities as a Data and insight analyst
* Processing and checking bulk data received into the business
* Validating bulk letter and trace processing
* Ensuring data received is processed correctly through to letter issue
* Performing basic data retrieval tasks (training provided)
* Processing data at various points in the collection process including letter send, dialler activity and litigation.
* Collaborate with team members to ensure smooth workflow and timely completion of tasks
* Any other reasonable task or duty as requested by the Company, including providing support and guidance
* Providing insight and analysis on data volume trends to support process changes and business improvements
The successful Data and insight analyst will have
* Excellent working knowledge of Microsoft Excel
* An understanding of SQL and power BI would be an advantage
* Good communication skills.
* Accuracy and attention to detail
* Ability to be a Team-player
* Good oral and written communication skills
* A can‑do attitude and a willingness to progress their career in the company
* The ability to produce insight for the Data team lead to show trends and identify areas for improvement.
* An understanding of how power BI would be an advantage.
We look forward to hearing from you.
Please note: This is not a hybrid role, and the position is located at our Manor Park office in Runcorn. By submitting your application, you are agreeing for DCBL to store your personal information on file for Recruitment purposes.
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