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Insurance administrator

Northwich
Permanent
Residential Management Group
Insurance administrator
Posted: 10h ago
Offer description

About the Role

Are you detail-oriented, financially savvy, and ready to make a real impact at one of the Uks largest property management companies? We're looking for an Insurance Administrator to join our insurance team at RMG. This is a fantastic opportunity to grow your career in insurance while supporting key business operations and ensuring our clients receive exceptional service.

Where will I be working?

You will be based full time at our offices in Northwich, CW9 7LN.

Key Responsibilities

1. Assist with insurance renewals and claims and respond to insurance-related queries from internal departments and external stakeholders.
2. Liaise with insurance brokers to reconcile broker statements and ensure timely payment of insurance premiums.
3. Facilitate payment requests, initiate fund transfers from service charge accounts, and allocate invoice settlements.
4. Engage with brokers to arrange and monitor payment plans, ensuring adherence to agreed schedules.
5. Set up and manage Direct Debit arrangements with brokers, ensuring sufficient funds are available.
6. Collaborate with Property Managers to enhance their understanding of insurance processes
7. Resolve insurance queries from brokers and support internal teams with insurance related matters.

What We're Looking For

Essential:

8. Strong administrative and organisational skills.
9. Proficiency in Microsoft Office, especially Excel (intermediate level).
10. Excellent communication skills across phone, email, and video conferencing.
11. Ability to manage multiple priorities and meet deadlines.

Preferred:

12. Experience in insurance or claims administration.
13. Cert II qualification or willing to work towards

What RMG can offer you

14. 27 days holiday plus all Bank Holidays
15. Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
16. Sponsorship for study and professional qualifications (up to 4 study days)
17. Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
18. As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

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