This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.
What you'll be doing... Lead, supervise, and support FOH staff during shifts
Ensure excellent customer service and guest satisfaction at all times
Handle customer inquiries, concerns, and feedback professionally
Maintain cleanliness, presentation, and ambiance of the FOH areas
Assist with training new staff and fostering a positive team environment
Communicate effectively with kitchen/back-of-house and management
What can you bring? Previous experience in a FOH leadership or supervisory role
Strong interpersonal and communication skills
Exceptional customer service mindset
Ability to stay calm under pressure and solve problems quickly
Availability to work evenings, weekends, and peak periods
Confidence in using POS systems and handling transactions
Our way of saying thank you...
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded. As part of our casual team we offer:
Free On-Site Lunches: Savour delicious and healthy meals, on us, every day at work.
Flexible Working: Enjoy the freedom to balance your work and personal life with out flexible working hours.
Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
Workplaces & Office Space
Sporting Venues & Stadium
Attraction & Heritage Sites
Public Sector & Defence
Health, Care & Hospitals
Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
At Elior, we're committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it's our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!
By celebrating equality and diversity we've created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We're happy to help.
Interested? Click 'Apply now'
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