Position: Shift Manager
Contract Type: Permanent – 45 hours
Location: Enfield
Shift: Nights / Monday-Friday
Join the UK’s premier parcel delivery company
What you’ll do
You will lead the depot operations team, with a focus on conducting effective driver pre‑briefs and de‑briefs. Ensure all driver and operational documentation is accurately completed and maintained. Provide clear communication for drivers and customers via telephone and company IT systems to support operations.
Key Role Responsibilities
* Lead and support the team of Operations Controllers, overseeing resource planning and conducting driver pre‑briefs and de‑briefs.
* Manage transport, courier, and fleet operations efficiently to ensure service standards are met.
* Ensure all health and safety procedures are followed in full compliance with site risk assessments.
* Oversee daily operations and promote operational best practices.
* Plan and allocate operational resources effectively in line with workload requirements.
* Monitor operational costs and lead investigations into claims or discrepancies.
* Handle and resolve any issues which arise, identify risks.
* Ensure daily communication takes place between shifts and ensure that an accurate "handover" process is in place.
What We Can Offer You
* Annual Leave: At least 28 days of annual leave (including Bank Holidays).
Career Progression
We’re proud to offer a workplace where everyone can thrive.
Inclusive Benefits
Access to flexible perks including shopping vouchers, insurance, and healthcare.
What We’re Looking For
* Strong communication skills, with the ability to delegate where necessary.
* Process management experience.
* Knowledge of resource management and deployment.
* Good IT skills.
At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.
We’re on a journey to better represent the customers we serve around the UK.
We’re committed to removing barriers and ensuring that each person at Evri Premium is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome.
We’re excited for the future. Let’s deliver it together.
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