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Commercial insight analyst (sales)

London
ISS Facility Services UK
Insight analyst
Posted: 6 September
Offer description

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Contract Type: Full-time, Permanent, Hybrid Working

Department: Business Development (Sales)


About the Role

We are looking for a Commercial Insight Analyst to join our Business Development team. This is an excellent opportunity for a recent graduate or early-career professional who is curious, commercially minded, and passionate about turning ideas into strategies that win new business and grow our pipeline.

In this role, you will play a central part in shaping our growth plans – turning insight into action, supporting opportunity development, and enabling our Business Development, Sales and Marketing teams to engage effectively with prospects. You will draw on your problem-solving ability, communication skills, and commercial awareness to deliver practical recommendations that make a measurable impact.


Key Responsibilities

* Use curiosity and critical thinking to understand market trends, competitor activity, and customer needs, highlighting opportunities and risks.
* Translate insights into clear, compelling recommendations that help Sales teams build confidence in pursuit strategies.
* Collaborate with colleagues to shape action plans that strengthen our position on priority opportunities.


Pipeline Development and Reporting

* Monitor the health of the sales pipeline, sharing progress, risks, and trends in a way that is easy to understand and act on.
* Identify bottlenecks and use problem-solving skills to recommend practical solutions that improve conversion and win rates.
* Provide concise updates that enable leaders to make confident, timely decisions.


Supporting Win Plans and Engagement Strategies

* Partner with Sales colleagues to co-develop win plans and engagement strategies for high-value tenders and accounts.
* Help coordinate engagement activities, ensuring milestones are clear, tracked, and achieved.
* Act as a trusted partner to Sales, keeping plans aligned with customer needs and commercial priorities.


Enabling Campaigns and Messaging

* Work with Marketing to co-create messaging and campaigns that reflect client insights and strengthen our market positioning.
* Support the development of persuasive materials that tell our story and showcase what differentiates us.
* Reflect on the outcomes of pursuits and campaigns, capturing lessons learned and sharing best practice across the team.
* Recommend process and communication improvements to enhance effectiveness, efficiency, and team collaboration.
* Contribute to a culture of learning, adaptability, and commercial curiosity.

Please note: Unfortunately, we are unable to offer visa sponsorship for this position. Candidates must have the right to work in the UK.


Role Details

* Seniority level: Associate
* Employment type: Full-time
* Job function: Sales, Business Development, and Strategy/Planning
* Industries: Facilities Services

Location: London Area, United Kingdom

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