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Department: Passenger Assistant - Taxi Operations
Location: Ealing
Compensation: £13.85 / hour
Description
Are you looking for a rewarding role focused on helping others? Do you want to make a real difference? If so, we have the role for you!
London Hire Community Services provides accessible home-to-school transport services for users unable to access public transport. Our services operate under a full passenger vehicle operator's licence and adhere to industry standards, prioritizing passenger and staff safety, managed under OHSAS 18001 for health and safety.
Key Responsibilities
* Assist the driver in ensuring passenger safety and comfort.
* Help passengers board and disembark, including those with disabilities, following Health and Safety guidelines.
* Monitor and supervise passengers during transit, ensuring their welfare.
* Assist with the operation of passenger lifts or other boarding equipment as needed.
* Secure wheelchairs correctly using suitable equipment.
* Ensure passengers in wheelchairs are secured with safety belts or other devices.
* Communicate patiently and informatively with passengers and clients.
* Report delays and incidents according to depot procedures.
* Keep the vehicle secure when in use.
* Utilize communication equipment effectively for safe and efficient service.
Skills, Knowledge, and Expertise
* Understanding of disabilities.
* Patience and a level-headed attitude.
* Ability to work in a team and independently.
* Excellent verbal and written communication skills.
* Attention to detail for accurate record-keeping.
What’s on Offer
* Zero hours contract, covering AM and PM shifts.
* Term-time only, with rolled-up holiday pay (12.07% of gross pay).
* Automatic pension scheme enrolment after three months.
Additional Details
Seniority level: Entry level
Employment type: Temporary
Job function: Administrative
Industry: Truck Transportation
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