The role Join us in supporting the delivery of Domestic Abuse Perpetrator Panel (DAPP) meetings and a coordinated response across partner agencies to work with perpetrators of domestic abuse. In this role, you will help ensure the Drive Project runs well by providing reliable administrative and organisational support. Your work will include preparing and maintaining records, scheduling and servicing meetings, managing case information in line with GDPR, and responding to enquiries from colleagues and partners. You will use a range of systems to collate data, produce required reports, and help keep processes up to date and in line with guidance. This role suits someone who can plan their workload, follow set procedures, and work with a variety of internal and external contacts. You will represent the service professionally, maintain confidentiality, and support the ongoing delivery of the Drive Project. About you You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners. You will bring a solid foundation of IT, English and numeracy skills, supported by confidence using Microsoft applications and managing high-volume workloads. You can adapt to changing demands, communicate clearly in writing and in person, and work well as part of a team. Experience in areas such as domestic abuse, violence against women and girls, or offender management is helpful, as is familiarity with police or offender-related systems. You understand risk, safeguarding, and the behaviours associated with domestic abuse, and you can apply this knowledge when handling information or supporting multi-agency work. You take pride in delivering a service that meets the needs of the public, acting with integrity and professionalism at all times. You can plan and organise your work, manage competing deadlines, and make sound decisions based on accurate information. You work well with others, build positive relationships, and treat people with fairness, empathy and respect. You are open to learning, able to respond constructively to change, and confident in suggesting improvements that support effective, safe and consistent service delivery. Flexible and willing to work evenings, you can travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable. Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives. We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave. About us We want to make working at TLC an enjoyable and rewarding experience. It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support. We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. This post is subject to an enhanced DBS check.