Overview
Location: Liverpool. Pay: Up to £13.00 per hour (Including Service Charge). The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
The Night Porter will be responsible for the Food & Beverage Department during the night, welcome guests to the hotel in a friendly and helpful manner, ensure public areas are kept immaculate, clean public areas, and prepare meeting and event spaces for the next day.
Responsibilities
* Welcome guests in a friendly and helpful manner.
* Oversee the Food & Beverage Department during the night and ensure guest expectations are met.
* Keep public areas clean and prepare meeting and event spaces for the next day.
* Assist guests with their luggage and respond to inquiries.
* Carry out nightly Health and Safety audits.
* Be organized and an excellent communicator.
* Ensure that the standards of the brand are maintained.
Qualifications
* Experience of working in a similar role is beneficial and experience of night shift work is essential.
* Strong organizational and communication skills.
Work schedule
We are open 7 days a week 365 days a year and need people to work a range of shifts and days. Shift patterns and contracted hours can be discussed at interview.
Training and progression
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. Successful candidates for this role can progress through to Night Supervisory or Assistant Night Management roles.
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes that support you in developing your career.
* High Street Discounts on a range of shops, experiences, holidays and more.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare Cash Plans with dental, optical, medical options from £5 per month.
* Referral schemes that pay up to £1500.
* A decent uniform and a Wellness & National Campaign Days calendar.
* Wagestream – instant access to pay as you earn.
* Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
* Employee Assistance Programme – free, confidential advice 24/7.
Our Sustainability Goals
* 100% of electricity generated from renewable energy.
* Recycle a minimum of 70% of hotel waste.
* Chemical-free cleaning systems in bedrooms and public areas; enzyme-based eco-friendly system in kitchens.
* Volunteer to work for sustainable charities two days per year on full pay.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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