We are currently looking for a College Services Officer to join our vibrant team at Brunel University London Pathway College (BPC) in Cowley!
As a College Services Officer, you will play a vital role in supporting the day‑to‑day operations across student services, ensuring smooth administration, high‑quality support, and engaging student activities. You will work closely with various teams to enhance the student journey from registration to graduation, contributing to a welcoming and efficient college environment.
Hours of Work: Full‑time
Responsibilities
* Support student accommodation queries
* Organise registration and induction processes
* Assist in student ambassador programmes
* Manage student records
* Lead support programmes for at‑risk students
* Handle financial records and attendance monitoring
* Coordinate student events
* Facilitate communication with sponsors
* Respond to enquiries and produce essential student documentation
* Develop the student voice through representative programmes
* Administer surveys and support transfer programmes
* Maintain strong relationships with key university services
* Ensure compliance with safeguarding, health & safety, and GDPR regulations
* Undertake any further tasks as directed by your line manager or senior management
Qualifications
* Relevant administrative or customer service experience in a busy environment
* Excellent organisational and communication skills
* A Level qualification or equivalent, or an undergraduate degree
* Knowledge of UK Visas and Immigration regulations (desirable)
* Proficiency in data management and Microsoft Office tools, especially Excel
Benefits
* Salary of £25,550 to £28,150, depending on experience
* 23 days annual leave, plus 8 bank holidays, increasing with service
* Pension scheme participation
* Opportunities for professional development and career progression
* A supportive, inclusive working environment within a leading educational organisation
Navitas is a diverse global education provider offering a wide array of educational services, including university pathways, language training, and workforce education. We are dedicated to transforming lives through education, supporting learners worldwide to achieve their ambitions. Brunel University London Pathway College (BPC), part of the Navitas family, delivers high‑quality preparatory courses aligned with Brunel University London, helping students unlock their future careers in a thriving academic community.
Meet the Organisation: Who We Are and What We Do
Navitas is committed to creating opportunities for learners across the world by offering flexible, high‑quality educational pathways that lead to successful careers and personal development.
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