Location of role Oxford, UK
Department Information Technology
Key Responsibilities Purpose of the role
The Immunocore Information Technology Service Desk Team is looking for an IT Service Desk Intern to join our team. The team is critical to the smooth and effective daily operations of all Immunocore colleagues and scientific equipment. This position will facilitate, implement, troubleshoot, problem solve and enhance Immunocore IT support systems and operational responsibilities.
Key Responsibilities
* The IT Service Desk Intern is responsible for assisting the IT Service Desk team in providing support to Immunocore employees with computer hardware and software issues and will work with end users directly.
* This position will be focused on providing support for employees across various departments and locations.
* The IT Service Desk Intern will be responsible for ensuring prioritisation and initial troubleshooting for all incoming incidents and requests. Over the course of the internship all IT systems will be involved, from networking and infrastructure, security, to AD/Azure Windows environment management.
* Creating & administering user accounts, Exchange groups & equipment to strict deadlines.
* Provide documentation/training, enabling end users to self-serve wherever possible
* There will also be a project focus on refreshing company technology on-site enable the company to maintain workflows and an up-to-date working infrastructure. This will involve planning a roll-out to hundreds of end-users (and laboratories) with, but not limited to, laptops, peripherals, monitors, Scientific software.
Education & Qualifications
Currently studying and looking for a year in industry - BSc. Computing and IT, Cybersecurity, Data Science, or related discipline.
What will you receive?
Join Immunocore for a paid placement and gain insights from our innovative science and corporate growth. You’ll enjoy 25 days of annual leave (pro rata), pension scheme eligibility, and access to our active Sports and Social Club with subsidized events.
Please note this is a full-time position is based at our Abingdon, Oxfordshire office and contracted through a third party.
Important information for all applicants
The application deadline is 09th January 2025, with phone interviews starting shortly after. Shortlisted candidates will be invited to an in-person Assessment Centre on 23rd, 24th, 25th, or 26th February 2026, providing an opportunity to meet current placement students, learn about the role, and socialize with employees.
Placements are expected to begin on 7th September 2025.
Please note - should you not be available on all the above dates, unfortunately, we won't be able to proceed with your application.
Please only apply if you are currently undergoing a degree with a placement year (sandwich year).
If interested, apply with your CV and a cover letter (combined in one document) stating your main areas of interest.
About the Company Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.
Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.
At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients’ lives, advancing medicine, and supporting one another in these pursuits.
Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.