Overview
We are seeking a highly experienced Principal Solution Advisor Retail to join our Supply Chain Advisory team. In this elevated role, you will provide enterprise-level architectural leadership, guiding customers through transformational supply chain strategies that integrate Blue Yonder’s solutions across their broader technology ecosystems. You will shape long-term solution roadmaps, influence executive decision-making, and ensure architectural integrity across large, complex, and multi-solution engagements. This role is critical in driving customer value realisation by delivering future-proof, scalable, and differentiated supply chain architectures that support customers’ strategic objectives.
What you’ll do
1. Provide expert guidance and support to clients throughout the sales process, including demonstrations and presentations
2. Lead and facilitate customer discovery workshops to identify business requirements, design and present tailored demos, Proof of Concept (POC) workshops, and solution walk-throughs
3. Serve as the strategic technical advisor to executive stakeholders, shaping long-term transformation roadmaps and solution investment strategies.
4. Build and maintain strong relationships with key customer stakeholders, including executives, decision-makers, and technical teams.
5. Lead enterprise-level discovery and architecture assessments, translating business objectives into scalable, integrated supply chain architectures.
6. Define solution blueprints and reference architectures that guide design authority, enforce standards, and ensure cross-solution alignment across all project phases.
7. Oversee architectural governance, ensuring implementation decisions adhere to best practices in scalability, extensibility, performance, and security.
8. Guide customers through complex process re-engineering, influencing organisation design, workflow optimisation, and enterprise change management.
9. Collaborate closely with cross-functional teams to design and deliver integrated, customer-focused solutions.
10. Deliver highly tailored cross-portfolio demos linking advanced capabilities to business outcomes, financial KPIs, and transformation goals.
11. Monitor industry trends, competitive movements, and emerging technologies; translate insights into recommendations for customers and internal teams.
12. Act as the escalation point for solution and architectural issues across the customer lifecycle, influencing resolution strategies and ensuring customer success.
13. Identify, develop, and accelerate strategic up-sell opportunities by aligning long-term roadmaps with customer maturity and industry trends.
Key Skills
14. Know how to deploy and configure SaaS solutions; understand change management impacts, how to operate the solutions, integration points, customisation options, and project life-cycle (discovery and design to go-live and post-deployment support).
15. Ability to lead a blueprinting exercise.
16. Ability to deliver Blue Yonder demo using business stories, business impact, and differentiation; can support tag changes and data uploads to support customer demos.
17. Demonstrates in-depth solution functionality across one or many solutions; can tailor use cases to client priorities.
18. Skilled at connecting configuration decisions to operational and financial outcomes.
19. Maintains competitive differentiation knowledge and can effectively position Blue Yonder as a market leader.
20. Understands technical architecture, APIs, and integration strategy within the broader enterprise ecosystem.
21. Ability to align data flows, interoperability, and system design to ensure scalability.
22. Skilled in linking technology design to business KPIs.
23. Serves as a trusted advisor in process transformation discussions; guides customers through workflows, ensures alignment to reference architectures, and supports design authority governance during implementations.
What we are looking for
24. Bachelor’s degree in supply chain, Business, Engineering or related field; advanced degree preferred.
25. An experienced presenter and ability to engage with your audience
26. Extensive experience in supply chain solution architecture, advisory, presales, consulting, or enterprise systems integration.
27. Proven experience designing and leading large-scale, global supply chain transformations.
28. Deep expertise across multiple domains: forecasting, Category Management, demand/supply planning, inventory optimisation, logistics, warehouse and transportation operations, order orchestration, or network design.
29. Strong communication and executive facilitation skills, with the ability to simplify complex architectures for business and technical audiences.
30. Demonstrated ability to influence enterprise strategy, shape roadmaps, and develop long-term customer value.
31. Experience working with Blue Yonder solutions strongly preferred, with cross-portfolio knowledge considered a significant advantage.
32. Ability to thrive in fast-paced, highly complex environments managing competing priorities and executive stakeholders.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.